Customer Service

Since 1919, Jones School Supply Co., Inc. has been committed to providing schools with the best possible value in awards. We think you'll find our top quality awards are competitively priced as part of our commitment to helping educators recognize, encourage and reward achievement.

Feel free to call us at 1.800.845.1807 to speak with a customer service representative.  If you prefer to contact us via email use the contact tab at the top of the page to ask a product question or inquire about an order you have placed. Some of our most common questions can be answered by choosing one of the links listed to the left.

Business hours are 8:00 am EST to 6:00 pm EST. Monday through Friday. During high volume in May, we may take calls from 7:30 am to 7:30 pm.

You can contact us at:

phone 1-800-845-1807 |

fax 1-800-942-5421

PO Box 100197, Columbia, South Carolina 29202

local phone 803-407-4938 | local fax 803-749-1179 
email: [email protected]

Our Federal Tax ID# 57-0739248

Our guarantee is very simple and unconditional. If you are not completely satisfied with everything you receive, send it back, and we'll refund your money or cancel your invoice. Simple as that!


More Testimonials »

  • I work with Jones School Supply every year to order certificates for our end of year program. They are always courteous and professional. I never have a problem with my order. I will continue to use Jones for my end-of-school-year needs.

    Heather

  • I love using Jones School Supply Company - it is the most proficient company, easy to get in contact with and customer service is astounding!

    Debra Roach

  • Wonderful company, I have been satisfied for seven straight years. Needed medals in less than a week last year and they came through in 3 days!

    Terry Buringrud

  • Your company is the most efficient and reasonably priced company I have used. You make ordering easy and the turn around time from the time I order my awards until the time I receive them is amazing! Thank you!

    Sandy Burroughs

PO Box 100197
Columbia, SC 29202

PHONE: 1-800-845-1807

FAX: 1-800-942-5421

Our Guarantee is very simple and unconditional.

If you are not completely satisfied with everything that you receive, send it back, and we'll refund your money or cancel your invoice. Simple as that.


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